Terms and Conditions
Terms & Conditions
Welcome to sanditoes.com.au (the “Site”). These Terms & Conditions (“Terms”) explain how we operate our website and sell our products. By accessing the Site or making a purchase from Sandi Toes, you agree to follow these Terms, along with our Privacy Policy, Shipping Policy and Returns Policy.
1. Using Our Website
You agree to use this Site only for lawful purposes and in a way that does not interfere with the rights of others or the operation of the Site. You must not attempt to disrupt or compromise the Site’s security or functionality.
2. Product Information
We make every effort to display product colours, designs and descriptions accurately. Screen settings and devices may cause slight variations. All prices are shown in Australian Dollars (AUD) and include GST where applicable.
Prices, promotions and product availability may change without notice.
3. Orders
When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order for reasons such as stock availability, errors in product information, pricing mistakes or suspected fraudulent activity.
If we cancel an order, you will receive a full refund.
4. Payment
Payments are processed securely through approved third-party providers such as Shop Pay, PayPal, Apple Pay, Google Pay and major credit cards. We do not store or have access to your full payment card details.
5. Shipping & Delivery
Our shipping timeframes, rates and dispatch details are outlined in our Shipping Policy.
Delivery estimates are provided by Australia Post and may vary due to delays outside our control.
6. Returns, Refunds & Exchanges
Our Refunds & Returns Policy forms part of these Terms. We follow the Australian Consumer Law (ACL) regarding your rights for faulty goods and consumer guarantees.
We do not offer refunds for change of mind or if a product is later discounted during a sale.
7. Promotions & Discount Codes
Promotions, sales and discount codes are valid only for the advertised period. Discounts cannot be applied to orders placed before or after a sale period. Promotional offers cannot be combined unless specifically stated.
8. Intellectual Property
All content on this Site—including photos, designs, logos, branding, product descriptions and blog posts—is the intellectual property of Sandi Toes and is protected by Australian copyright laws.
You may not copy, reproduce, distribute or modify any content without written permission.
9. Limitation of Liability
To the extent permitted by Australian law, Sandi Toes is not responsible for:
- indirect or consequential loss;
- loss caused by misuse of our products;
- delivery delays outside our control;
- loss resulting from unauthorised access to your account.
Nothing in these Terms limits your rights under the Australian Consumer Law (ACL).
10. Third-Party Links
Our Site may contain links to external websites. We do not control these sites and are not responsible for their content, privacy practices or accuracy.
11. Account Responsibility
If you create an account, you are responsible for keeping your login details secure and for all actions taken under your account.
12. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled in Queensland courts.
13. Changes to These Terms
We may update or change these Terms at any time. The latest version will always be available on this page. Continued use of the Site indicates your acceptance of any updated Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
Email: sales@sanditoes.com.au
Postal Address:
Sandi Toes
Currumbin Creek Road
Currumbin Waters QLD 4223
Australia